There are two ways to mark a delivery as collected. This can be done via the dashboard, or through the Companion app. Please read the steps and watch the videos we have provided below to see how to do this.
Dashboard
To mark a delivery as collected via the dashboard, follow the steps below:
On the dashboard, hover over the icons on the left to open the side menu
Select Deliveries
Click on the uncollected delivery
Click Mark as Collected in the bottom right
Companion App
To mark a delivery as collected via the Companion App, please follow the below steps:
On the Custr Companion App, navigate to Deliveries
Click on the uncollected delivery
Ask recipient to Sign for the collected parcel
Click Collect Delivery