Custr is actively developing new emergency preparedness and incident management features in response to the upcoming Terrorism (Protection of Premises) Act, commonly referred to as Martyn’s Law.
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The legislation is expected to introduce new responsibilities for organisations and venues to improve preparedness, awareness, communication, and response procedures during emergency incidents.
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As part of this, we are currently working on a number of enhancements across the Custr platform designed to support:

This article provides an overview of the direction we are taking and the areas currently being developed.
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Martyn’s Law is proposed UK legislation intended to improve public safety and preparedness in publicly accessible locations.

The legislation is expected to apply to venues including:

The law introduces different tiers based on occupancy and visitor numbers.

Most schools and colleges are expected to fall within the:

which generally applies to premises with:

You can learn more about Martyn’s Law on the UK Government website:

Martyn’s Law – GOV.UK

Custr already provides:

We are now expanding these capabilities to further support emergency preparedness and incident management procedures.

Our current development direction includes:
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Custr already includes Evacuation Mode to help organisations account for people onsite during emergency situations.

We are now expanding this functionality into a broader emergency and safety framework that will support:

These modes are being designed to work in a familiar and consistent way, building on the existing evacuation workflows already used within Custr.

Planned improvements currently being developed include:

The aim is to provide organisations with a more unified approach to emergency preparedness and incident management while building on the workflows they already use today.
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We are also developing new emergency-focused features within the Custr Companion App, including:

This is intended to help organisations improve internal communication and awareness during emergency scenarios.
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We are improving the ways staff and administrators can communicate during active emergency situations.

This may include:

These enhancements are designed to support operational communication during incidents while remaining familiar and easy to use.
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Future enhancements will also include:

This is intended to help organisations review procedures, monitor preparedness activity, and maintain operational records.
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We are also improving access to emergency procedures and documentation directly within the platform, including:

We are also developing additional safeguarding and personnel visibility features to help organisations better manage staff and pre-approved visitor review processes.

Planned improvements currently include:

We are also exploring future integrations with centralised personnel and safeguarding record systems.

These improvements are intended to support organisations with internal safeguarding, compliance, and site access procedures while remaining flexible across different sectors and operational requirements.
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Additional enhancements currently being worked on include:

As development progresses, further updates and guidance will be published within the Help Centre.
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