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Statistics Dashboard

Learn how to create, manage, and customise dashboard statistics within Custr.

Overview

The Statistics Dashboard allows organisations to create visual dashboards using live check-in and attendance data from across the Custr platform.

Statistics can be used to monitor:

  • Visitor trends

  • Staff attendance

  • Category breakdowns

  • On-site occupancy

  • Offsite activity

  • Deliveries

  • Capacity usage

  • Feedback and engagement trends

Statistics are displayed using a range of visual widgets including:

  • Cards

  • Graphs

  • Tables

  • Pie charts

  • Radial charts

This allows organisations to build operational dashboards tailored to their site or role.


How Statistics Work

Statistics are built using:

  • A statistic type

  • A model

  • Data columns

  • A reporting period

Depending on the statistic type selected, different configuration options may appear.

For example:

  • Cards use pre-built totals and counters

  • Tables allow multiple columns to be displayed

  • Graphs visualise trends and comparisons over time

Statistics are visual only and do not link directly to individual records.


Types of Statistics

The Statistics Dashboard supports multiple widget types.

Statistic Type

Description

Card

Displays a single value or total

Table

Displays selected columns of data

Area Graph

Displays trends over time using shaded graph areas

Bar Graph

Compares values visually using bars

Pie Graph

Shows proportional breakdowns

Radial Graph

Displays circular progress-style visualisations


Common Statistic Examples

Common statistics include:

  • Total visitors today

  • Staff currently onsite

  • Visitor category breakdown

  • Offsite staff totals

  • Capacity tracking

  • Deliveries arrived

  • Attendance trends

  • Invite attendance

  • Visitor numbers by week or month

Statistics can support:

  • Operational monitoring

  • Management reporting

  • Compliance visibility

  • Reception dashboards

  • Trend analysis


How to Create a New Statistic

To create a new statistic:

  1. Go to Statistics

  2. Click Actions

  3. Select Add Stat

  4. Choose the statistic type

  5. Enter a statistic title

  6. Select the required model

  7. Select the relevant data columns or values

  8. Choose the reporting period

  9. Click Save

The statistic will then appear on your dashboard.


Understanding Models

Models determine the type of data used within the statistic.

Available models may include:

  • Visitor

  • Staff

  • Offsite

  • Total Visitors

  • Total Staff

  • Deliveries

  • Items

The available options depend on:

  • Your enabled features

  • Your platform edition

  • The selected statistic type

Only one model can be selected per statistic.


Understanding Columns

Columns determine which data fields are displayed or measured.

Examples include:

  • Checked in

  • Category

  • Check-in time

  • Check-out time

  • Visitor name

  • Travel type

  • Custom answers

Available columns vary depending on the selected model.

For example:

  • Visitor models show visitor fields

  • Staff models show staff-related fields

  • Offsite models show offsite-related information

Table statistics allow multiple columns to be selected simultaneously.


Understanding Reporting Periods

The reporting period controls the timeframe used within the statistic.

Available options may include:

  • Day

  • Week

  • Month

  • Year

  • Yesterday

  • Last Week

  • Last Month

  • Last 30 Days

For example:

  • “Visitors This Week”

  • “Staff Onsite Today”

  • “Category Breakdown Last Month”

The selected reporting period determines the data displayed within the statistic.


Default Statistics

Sites may include default statistics automatically.

These can be restored at any time by:

  1. Going to Statistics

  2. Clicking Actions

  3. Selecting Reset Default Stats

This will restore the default dashboard statistics for the site.


Moving Statistics on the Dashboard

Statistics can be rearranged to create custom dashboard layouts.

To move statistics:

  1. Go to Statistics

  2. Click Actions

  3. Select Move Stats

  4. Drag and drop the statistics into position

  5. Click Save


Editing Statistics

To edit a statistic:

  1. Go to Statistics

  2. Click the three dots beside the statistic

  3. Select Edit

  4. Make the required changes

  5. Click Save


Deleting Statistics

To remove a statistic:

  1. Go to Statistics

  2. Click the three dots beside the statistic

  3. Select Remove

Removing a statistic only removes it from your dashboard view.


Downloading Statistics

Statistics dashboards can be downloaded as an image.

To download statistics:

  1. Go to Statistics

  2. Click Actions

  3. Select Download

The dashboard will download as a PNG image.


Using Statistics Tabs

Tabs allow statistics to be grouped into separate dashboard areas.

For example:

  • Visitors

  • Staff

  • Attendance

  • Deliveries

  • Compliance

This helps organise larger dashboard setups.


How to Create a Statistics Tab

To create a statistics tab:

  1. Go to Statistics

  2. Click New Tab

  3. Enter a tab name

  4. Click Save


How to Edit Statistics Tabs

To edit a statistics tab:

  1. Go to Statistics

  2. Click the dropdown arrow beside the tab

  3. Select Edit

  4. Make the required changes

  5. Click Save


Sharing Statistics Dashboards

Statistics dashboards are created per employee.

However, statistics can also be shared with other employees.

When sharing:

  • Statistics can be editable
    or

  • Locked to prevent changes

This allows organisations to create:

  • Standard management dashboards

  • Shared operational views

  • Locked reporting layouts


Important Notes

  • Statistics visibility is controlled through Roles & Permissions

  • Statistics update when the page is refreshed

  • Statistics are visual dashboards and do not open underlying records

  • Available models and columns vary depending on enabled features

  • Table statistics support multiple columns

  • Only one model can be selected per statistic

  • Statistics can be shared between employees

  • Shared statistics can optionally be locked from editing

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