Overview
Custr offers two applications:
Custr Check-In App – used on a front-of-house device for visitor and staff check-in
Custr Companion App – used by staff on mobile devices
Both apps serve different purposes/
Custr Check-In App (Front-of-House Device)
The Custr Check-In app is the main application used on reception or entry-point devices.
Current Availability
✅ Fully supported on iPad (iOS)
✅ Fully supported on Android
How to Download the App
To download the Custr app on your Android Device
Open the Play Store
Search for “Custr Check-In”
Select the Custr Check-In app from the results
Tap "Install"
Wait for the app to download and install
Once installed, the app will be available on your home screen.
Recommended Android Device
Due to differences across Android devices and operating systems, we currently recommend:
Samsung Galaxy Tab A11+ (11”)
This is the device we have tested to ensure compatibility and performance.
Android Requirements
If using Android, we recommend:
Running the latest available Android OS
Using a supported device (such as the Samsung Galaxy Tab A11+)
Testing your setup on a spare or secondary device before full deployment
Important Notes
iOS remains our preferred device for production use
Custr Companion App (Staff App)
The Companion App is fully available on both:
✅ iOS
✅ Android
This app allows staff to:
Receive notifications
Check in and out
Pre-register visitors
View evacuation lists (permissions dependent)
Manage deliveries and items (depending on setup)
The Companion App is fully supported on Android devices.
Need Access or More Information?
If you would like access to the Android beta or have any questions: