Custr Check-In includes a range of features designed to help organisations improve visibility, preparedness and communication across their sites.

These tools can help teams:

The main safety features within Custr Check-In are:

Each feature supports a different part of your site's wider safety and security processes.

Check-In Screening helps organisations apply screening rules when employees and visitors check in.

People can be assigned a Screening Status such as:

Screening can be applied at site, visitor category or individual level, allowing organisations to decide when somebody can check in normally, when a member of staff should review them, or when their check-in should be blocked.

For example, you may choose to allow most visitors to check in normally while requiring contractors to be reviewed before proceeding.

Check-In Screening can also use expiry dates and automatic status changes to help manage ongoing screening requirements for known people.

For full setup and usage instructions, see Check-In Screening.

Safety Roll Call helps teams see who is currently on site and account for people during a safety event.

A Safety Roll Call can be started as an:

Each event can also be recorded as either a:

During an active Safety Roll Call, authorised users can see who needs to be accounted for, mark people as safe, access the relevant site procedure and communicate using Messenger.

During a Lockdown, employees using Custr Companion can also mark themselves and people they are with as safe.

Safety Roll Call can be accessed from the Custr Dashboard, Reception Kiosk and Custr Companion.

For more information, see:

Safety Concerns gives employees a quick way to report something they believe may present a safety or security concern.

This could include:

Any logged-in employee can raise a concern from the Custr Dashboard or Custr Companion.

Relevant employees can then be notified so the concern can be acknowledged, discussed and closed once it has been dealt with.

For more information, see Raise a Concern.

The three features support different stages of site safety.

Check-In Screening helps identify potential issues as people arrive.

Safety Concerns allows employees to raise something they notice while on site.

Safety Roll Call helps teams respond and account for people when an Evacuation, Invacuation or Lockdown is required.

Together, these features can provide teams with better visibility of who is on site, clearer communication during an event and a more structured way to record and respond to safety concerns.

The Terrorism (Protection of Premises) Act 2025, commonly known as Martyn's Law, was introduced to strengthen preparedness at certain publicly accessible premises and events. The legislation focuses on ensuring organisations in scope are prepared to take reasonably practicable steps to keep people safe in the event of a terrorist attack. GOV.UK

Government guidance highlights measures such as having appropriate evacuation arrangements, understanding how a lockdown may be implemented and being able to communicate effectively with people during an incident. GOV.UK

Features such as Safety Roll Call, Safety Concerns and Check-In Screening can support an organisation's wider approach to preparedness and site safety, but using Custr does not in itself demonstrate or guarantee compliance with Martyn's Law.

Organisations should consider their own responsibilities, premises, procedures and official government guidance when determining what measures are appropriate.

At present, the substantive requirements of the Act are expected to come into force from spring 2027. GOV.UK

Technology is most effective when it supports clear procedures and well-prepared teams.

Alongside configuring Custr, organisations should consider:

Custr can then be configured to support those processes and provide staff with the information they need when it matters.