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Autumna Overview

Learn more about our Autumna integration.

Updated yesterday

Overview

This article will explain how to integrate Custr with Autumna and what this integration does. Read on to learn more about our integration with Autumna and how it can benefit your care home.


What is The Purpose of This Integration?

Linking your Autumna premium profile with Custr will synchronise all real-time reviews seamlessly. Upon a visitor's checkout, they will encounter eight Autumna feedback questions, allowing them to share their thoughts. Feedback will automatically appear under 'Live Ratings' on your premium Autumna profile.

This integration improves transparency and builds trust for those searching for care homes.


Autumna Questions

When you link with Autumna, there will be eight standard questions that will be asked when a visitor checks out and provides feedback.

After Custr collects the live ratings, they are synced to your Autumna premium profile and contribute to your overall score. This is how the overall feedback will appear on your Autumna premium profile.

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