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Companion App

The mobile extension of your Custr experience! Whether you're an employee or an admin the Companion App keeps you connected and in control.

Updated this week

Overview

This article will explain the Custr Companion App and how it works with Custr.

It will teach you how to download the app and utilise all of it's different features to get the most out of your experience


The Companion App effortlessly integrates with Custr, enabling administrators and employees to conveniently check into the building using their smartphones and efficiently pre-register visitors. Additionally, users can receive prompt push notifications on their smartphones for immediate access and updates.

Please use the table provided below to see which licences are available to use Custr Companion:

Care Edition

Available

Business Edition

Not Available

Education Edition

Available

Professional Edition

Available

Available for both iOS and Android, the app ensures fast, flexible access to key features. Perfect for busy teams and hybrid workplaces.


Key Features

Here’s what you can do with the Companion App:

  • Real-time Notifications - Get instant alerts when your visitor arrives, checks in, or signs out.

  • Mobile Check-in (Custr Check-In) - Visitors can check in using QR codes or digital badges for a contactless experience.

  • Evacuation View (Custr Check-In) - Access a live list of all on-site visitors for quick roll-call during emergencies.

  • Pre-register Visitors (Custr Check-In) - Employees can quickly invite guests by submitting visitor details in advance. This speeds up check-in and improves front-desk efficiency.

  • Log Deliveries into Site (Custr Deliveries) - Record and manage all incoming deliveries; automatically notify recipients.

  • Log Items In/Out of Site (Custr Items) - Track equipment and belongings as they enter or leave the premises.



How to Download the Companion App

You can download the app from:

  • Apple App Store: [Search "Custr Companion"]

  • Google Play Store: [Search "Custr Companion"]

Make sure you’re using the latest version for the best performance and latest features.

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