Getting Started
An introductory guide for admins to set up, manage, and oversee the system effectively.
23 articles
Platform Setup
Step-by-step instructions to help you configure and launch your system with ease.
Getting Started with Custr ⭐️Follow these steps to set up your Custr platform and start managing your system.
Logging into your DashboardAccess your Custr dashboard to manage users, devices, and activity in real time.
Adding EmployeesLearn how to add employees to your directory and give them access to the Custr dashboard.
Roles & PermissionsControl what users can see and do in Custr by assigning roles and permissions.
What is Account Access?Understand how employees are given access to log in to the Custr dashboard.
How Notifications Work in CustrLearn how notifications are triggered in Custr and how to ensure the right users are informed.
Configuring Email NotificationsLearn how to customise email notifications in Custr, including both email content and who receives them.
Companion App
Step-by-step instructions to help you download and use the Companion App.
Companion AppThe mobile extension of your Custr experience! Whether you're an employee or an admin the Companion App keeps you connected and in control.
Downloading the Custr Companion App [Mobile]Sign-in to your Custr account & familiarise yourself with the mobile app.
Devices Setup
A step-by-step guide to help you successfully onboard and launch Custr Check-In.
How to Download the Custr iPad AppLearn how to download the latest version of the Custr iPad App from the Apple App Store.
Adding a Device to your DashboardLearn how to link the Custr App on the iPad with your Custr dashboard.
How to Update the Custr AppA guide on how to update to the latest version of the Custr App.
Disabling Guided Access?A guide on how to disable guided access.
Enabling Guided AccessLearn about Guided Access and how to enable it.
Account Access
Learn more about account access for the Custr Dashboard
Resetting your PasswordA guide on how to reset your password.
How to Enable Two-Factor Authentication for a Role?A guide on enabling Two-Factor Authentication.
Why do I not see the same Dashboard Settings as my Colleague?A guide on why your Custr Dashboard may look different to your colleagues.
Directory Management
How to manage different groups within Custr
EmployeesLearn more about the different ways to set up and maintain your employee directory.
Pre-Approved VisitorsLearn more about the different ways to set up and maintain your pre-approved visitor directory.
Sixth Form StudentsLearn more about how to set up and use our Sixth Form feature.
ResidentsLearn more about the different ways to set up and maintain your residents directory.