Getting Started
An introductory guide for admins to set up, manage, and oversee the system effectively.
16 articles
Platform Setup
Step-by-step instructions to help you configure and launch your system with ease.
Getting Started with Custr ⭐️Follow these steps to set up your Custr platform and start managing your system.
Logging into your DashboardAccess your Custr dashboard to manage users, devices, and activity in real time.
Adding EmployeesLearn how to add employees to your directory and give them access to the Custr dashboard.
Roles & PermissionsControl what users can see and do in Custr by assigning roles and permissions.
What is Account Access?Understand how employees are given access to log in to the Custr dashboard.
How Notifications Work in CustrLearn how notifications are triggered in Custr and how to ensure the right users are informed.
Configuring Email NotificationsLearn how to customise email notifications in Custr, including both email content and who receives them.
Companion App
Step-by-step instructions to help you download and use the Companion App.
What is the Custr Companion App?Learn what the Custr Companion App is, how it works, and when to use it.
Downloading the Custr Companion AppLearn how to download the Custr Companion App on iOS and Android devices.
Companion App Access vs Dashboard AccessUnderstand the difference between Companion App access and dashboard access in Custr, and how roles and permissions affect what users can see
Devices Setup
A step-by-step guide to help you successfully onboard and launch Custr Check-In.
Downloading the Custr Check-In App (iPad)Learn how to download the Custr Check-In app on your iPad and prepare it for use.
Adding a Device to Your DashboardLearn how to connect an iPad device to your Custr dashboard for Check-In.
Enabling Guided Access on an iPadLearn how to enable Guided Access on your iPad to lock the device to the Custr Check-In app.
Account Access & Security
Learn more about account access for the Custr Dashboard
Resetting your PasswordLearn how to reset your Custr account password and regain access to your dashboard or Companion App.
Why Do Users See Different Features in Custr?Learn why different users may see different features in Custr and how roles and permissions affect access.
Two-Factor Authentication (2FA)Learn how to enable Two-Factor Authentication (2FA) in Custr and understand the difference between user-enabled and enforced 2FA.