Skip to main content

Why Do Users See Different Features in Custr?

Learn why different users may see different features in Custr and how roles and permissions affect access.

Updated over 2 weeks ago

Overview

If you are seeing different features to another user, this is usually due to roles and permissions.

Custr allows you to create multiple roles, each with customised permissions that control what users can see and do within the system.


Why Users See Different Features

Each user is assigned a role, such as:

  • Admin

  • Employee

  • Reception

These roles determine:

  • Which features are visible

  • What actions a user can take

  • What areas of the system can be accessed

For example, an Admin may have full access to settings and reports, while an Employee may only see limited features.


What This Means for You

If you cannot see certain features or options:

  • You may have a different role to another user

  • Your permissions may be more limited

This is expected behaviour and ensures users only have access to what they need.


How to Change Access

To change what a user can see:

  • An Admin user will need to update their role or permissions


Related Articles

Did this answer your question?