This article explains the Branding section on the Custr dashboard, covering how to edit and create different elements of the main screen. It will guide you through customising labels, colours, assets, and more to match your company’s branding.

To access the Branding section, follow the steps below:

On the Branding page, you’ll find various sections for customising the appearance of Custr, including Assets, Colours, Device Wording, and Poster.

In the Assets section, you can upload your company logo, set a background image or video for the Custr front screen, and upload important health and safety documents for visitors to review.

In the Colours section, customise the appearance of text, buttons, backgrounds, and shadows. You can also enable transparency mode for buttons, apply colours to contactless check-ins, and enlarge app buttons for better visibility.

The Device Wording section allows you to customise the text displayed on the Custr screen during check-in and check-out. Editable sections include:

The Poster section lets you customise the text on posters linked to static QR codes for contactless check-ins. You can modify the title, subtitle, and body of the poster to suit your needs.

To edit your branding colours, follow the steps below:

Once saved, the front screen will display the new colours you’ve selected.

Underneath where you can edit branding colours, you will see 3 tick boxes which you can select or deselect.

Enable Transparency Mode

Before turning on the Enable Transparency Mode, your staff and offsite buttons will not be transparent and will be set to the colour you have chosen on the "Colours" page

Turning on the Enable Transparency Mode allows you to set the staff and offsite buttons in the top right corner of the Custr front screen to be transparent. When this box is ticked, the buttons will look like this:

Use Colours for Contactless Check-in

When you've set up contactless check-in for Custr and select the 'Use Colours for Contactless Check-in' option, it will take the colour you've chosen for the check-in button and add it to your contactless check-in section. Here's an example to show this:

Expand App Buttons

Ticking the Expand App Buttons box allows you to make the Staff and Offsite buttons on the Custr front screen bigger so they are more visible to your visitors. When this box is ticked, the buttons will look like this:

The screenshot below provides a quick overview of the entire Device Wording section, where you can customise each section according to your preferences. We'll guide you through these editable parts, located on the Branding page.

This will help you understand the purpose of each section and where it is displayed on the Custr main screen.

Welcome Message

The Welcome Message is used to greet visitors and give them directions on what to do next for their visit.

You can find the Welcome Message in the middle of the iPad's front screen, right below where it says "Welcome to (Company Name)." Alternatively, see the screenshot below to see where it is located:

Check-in Button Text / Check-out Button Text

These buttons allow visitors to check in via Custr when they enter your workplace, and check out before they leave. The text for these buttons can be customised to what you would like, as well as the colour of the buttons (this can be done on the Colours section of the Branding page).

You will be able to find the Check-in Button / Check-out Button here on the iPad:

Front Screen Disclaimer

The Front Screen Disclaimer allows you to add legal or informational statements for visitors to read before checking in. This disclaimer is designed to inform visitors of certain terms, conditions, or policies related to using the system or accessing the facility's services.

It can also serve as a notice of agreement, outlining responsibilities and expectations, and may include information about privacy, security, liability, or other important matters that individuals should be aware of when using Custr.

You will be able to find the Front Screen Disclaimer here on the iPad:
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Check-in Message

The Check-in Message appears after a visitor has provided all the necessary details and completed their check-in process. You can personalise this message in the Device Wording section under "Check-in Message."

Once the check-in is finished, you'll find the Check-in Message displayed on the iPad here:

Check-out Message

The Check-out Message appears after a visitor has provided all the necessary details and completed their check-out process. You can personalise this message in the Device Wording section under "Check-out Message."

Once they have finished checking out, you'll find the Check-out Message displayed on the iPad here:

Feedback Message

The Feedback Message is a prompt displayed on Custr that encourages visitors to provide their thoughts and feedback regarding their experience while at your workplace. This prompt will show during the check-out process after a visitor has input their name.

The Feedback Message can be found here when a visitor is checking out:

Email Field Disclaimer

When checking in, you have the option to add your email address, where you can also opt-in to communication from Custr.

Clicking this toggle will prompt the following pop-up, which you can customise in the Email Field Disclaimer text box on the Device Wording section of the Branding page. See an example of this below:

Invite Email QR Wording

This section allows you to link a QR code to the email notification sent to invitees regarding their visit. This QR code allows for a faster check-in process for invitees by simply scanning the QR code on Custr in your reception area.

Custom Teacher/Class Field Text

This section allows you to edit the name of the teacher or the class name, when entering a pupil's details on Custr. Please see the screenshot below for an example of where this is located:

Custom Offsite Button Text
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The Custom Offsite Button Text feature allows you to modify the button text for students or residents located at the top right of Custr's main screen. Please see the provided image below as an example:

Custom Leave Button Text

The Custom Leave Button Text feature allows you to customise the text displayed on the button in the top right corner (currently labelled "Leave Early"). Please refer to the screenshot below as a visual example:

Custom Late Button Text
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The Custom Late Button Text feature allows you to customise the text displayed on the button in the top left corner (currently labelled "Late Arrival"). Please refer to the screenshot below as a visual example:

Evacuation App Title

The Evacuation App Title refers to the title displayed on Custr's front screen when you activate the evacuation mode. You can find an example below for reference:

Evacuation App Subtitle

The "Evacuation App Subtitle" refers to the paragraph section displayed on Custr's front screen when you activate the evacuation mode. You can find an example of this below:
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Evacuation Notification Title
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The Evacuation Notification Title is the top heading of the notifications you receive during a fire escape. For example, the image below shows the title "Evacuate The Site Immediately". This can be customised to what you would like.

Evacuation Notification Subtitle
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The Evacuation Notification Subtitle is the subtext of the notifications you receive during a fire escape. For example, the image below shows the text underneath the main heading. Please find the screenshot provided below:

The screenshot below gives you a look at the entire Assets section found on the branding page. This is where you can make customisations to match your company's branding. This part of the guide helps you understand what each section does and where it shows up on the main screen of Custr.
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Site Logo

Site Logo lets you upload your company's logo to the main screen. After you've added your branding in the Site Logo section of the Custr dashboard, your branding will appear here:

Email Logo

The email logo is your company logo that will show on email notifications. This enables you to show a different logo on your email compared to your home screen. This is good if you have a white logo on the Custr home screen and a coloured logo on your emails for better visibility. Please see an example of this below:

Device Background Image

Device Background Image is the background of the Custr front screen. For example, the image below shows that the background for this front screen is of a large tower:

Device Background Video

Device Background Video is the background of the Custr front screen. For example, the video below shows that the background for this front screen is of a large tower. However, it is a video instead of an image:

Health & Safety Document

The "Health & Safety Document" feature enables you to upload company policies and documents that visitors must review and confirm before checking into your workplace.

Once you've uploaded a health & safety document within the Assets section of the Branding page, visitors will need to follow a process similar to the one demonstrated in the video below when they check-in:

Displayed in the image below is a snapshot of the Poster section located on the Branding page. Here, you can change the words on the poster that goes with your static QR codes.

This means you can tweak the message to match exactly what you want. Please keep reading to see which section edits which wording on the poster.

The top section of the branding page enables you to customise the poster's title. By default, the Custr dashboard displays 'Scan to Check-in' as the title, but you can easily edit it to your preferred wording (refer to the image below).
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The middle section of the branding page enables you to customise the poster's subtitle. This allows you to provide information such as instructions on how to use the poster.
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By default, the Custr dashboard displays to Check-in, simply scan the QR code below with your smartphone camera' as the subtitle, but you can easily edit it to your preferred wording (refer to the image below).

The bottom section of the branding page enables you to customise the poster's body. This allows you to provide more in-depth information on how to use the poster.

By default, the Custr dashboard displays 'Follow the on-screen instructions to check-in. Thank you for your cooperation in following our safety requirements as the poster body, but you can easily edit it to your preferred wording (refer to the image below).