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Updated over a week ago



This guide is here to help you learn how to use all the different features found on the main screen of your dashboard. Think of the homepage as your personal window to see everything that has happened today.

If you want to look at what’s happened in the past with your e-Reception Book, just use the Statistics feature. This feature lets you see and understand past data and reports about how you and others have interacted with the e-Reception Book.

It makes it easy for you to see patterns and trends so you can manage things better. This guide is made to be user-friendly, helping you get the best experience using the platform.


What do the Home Page Statistics show?

Upon logging into your e-Reception Book dashboard, one of the initial features you encounter is the homepage statistics. This element is prominently displayed to offer insights into various aspects of your activity within e-Reception Book.

The table below is here to clearly explain each piece of information, or statistic, shown on the homepage. Each statistic is explained in a simple way, so users can easily understand and make sense of the information provided.

This is the total number of visitors that checked in on that day.

When you select this statistic, the below table will update with the corresponding data.

This is the total number of staff members that checked in on that day.

When you select this statistic, the below table will update with the corresponding data.

This is the total number of people in your building that have checked in on that day.

When you select this statistic, the below table will update with the corresponding data.

This is the total number of people that have been invited on that day.

When you select this statistic, the below table will update with the corresponding data.

This is the total number of students that have checked into your school that day.

When you select this statistic, the below table will update with the corresponding data.

This is the total number of students that have checked out of your school that day.

When you select this statistic, the below table will update with the corresponding data.


What does the table on the home page show?

On the homepage, there's also a table that gives you details about the guests and their visits. For every visitor or staff member, this table will show you things like their name, who they came to see, the times they checked in and out, and how long they stayed. The table will look something like the example below:

The table below is here to clearly explain each piece of information, or statistic, shown on in the table. Each statistic is explained in a simple way, so users can easily understand and make sense of the information provided.

The section "Photo" provides an image of the visitor who has checked in or out. If no image has been taken, this will be defaulted to the guest's initials.

The section "Name" provides the name of the visitor who has checked in or out, along with their company name (if captured)

The section "Visiting" provides the name of the person the guest is visiting.

The section "Status" shows you whether or not the visitor has checked in and is still located in the building, or if they have checked out and are no longer visiting.

The section "Travel Type" provides insight into how the visitor arrived at your site. Other examples of this include public transport, walking, bike, etc.

The section "Check-in" provides the time the visitor checked in and where they checked in.

The section "Check-out" provides the time the visitor checked out and where they checked out.


What do the icons at the top of the dashboard mean?

These icons are used to provide quick access to the main features of the e-Reception Book dashboard. Use this table below to see what the icons at the top right of the dashboard mean and what they are used for.

The "Refresh" icon will reload your connected devices with any updates you've made to the dashboard. Examples of changes may be updates to your staff list, branding or categories.

Clicking on the "Fire Escape" icon will direct you to the designated fire escape page. On this page, you can readily access comprehensive lists of visitors and staff, which is especially crucial in facilitating a smooth and orderly evacuation in the event of an emergency or fire drill.

This feature ensures that you have immediate access to essential information to account for all individuals present, enhancing safety and management during evacuation procedures.

If you would like more information on our fire escape feature, click here.

The "Check In" icon is a shortcut to our dashboard check-in feature. If you would like more information on our dashboard check-in feature, click here.

The "Import" icon will direct you to our import page in which you have the ability to import mass records such as employees, categories, invites and questions.

You can also export files and reports by clicking this icon. This allows you to download data such as visitors this week, employee data, staff rotas and visitor feedback.

The "Notification" bell icon will alert you of any changes in the activity log. Clicking the Notification icon will show you information about site alerts and data in the admin panel.


Check-in Button

The check-in button on the home page is part of our dashboard check-in feature, which enables you to check in visitors and staff without using the iPad in reception. if you want more information on using this feature, please see our dashboard check-in guide.


Fire Escape Button

The fire escape button gives you a real-time access list of all the visitors and staff in your building. If you would like more information on using the fire escape feature, please click here.



Account details

On the top left of the dashboard, you will see a greeting followed by the name of the person who is signed into the dashboard. For example, the image below shows "Erin".

Below that, you will see your company name and the role of the person signed in, the image below shows "MediaBase Direct" as the company name example and "Admin" is the role assigned.

The different roles allow different permissions on the dashboard.


How to check-in visitors, staff and students

To check in visitors, staff and students via the home page, please follow the below steps:




How to use fire escape on the home page

In the event of an evacuation, the fire escape feature will help you quickly identify who is safe and who is still in the building.

Below is a detailed guide on how to use the 'Fire Escape' feature:








How to print the Fire Escape list

You can find a complete list of everyone in the building on the fire escape page. You can print this list for evacuation and share it with staff members.

To print the fire escape list, please follow the steps below:




How to access evacuation reports via fire escape

The fire escape page allows you to view evacuation reports that have been made on your dashboard. To access evacuation reports, please follow the below steps:


From here, you will be able to see all of the evacuation reports that have been made within the time frame selected.



How to delete evacuation reports via fire escape

If you would like to delete existing evacuation reports that have been made on your dashboard, please follow the steps below:








Additional Support

If you have any immediate questions, please use our Live Chat on the bottom right-hand side of the page.

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