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Multiple Sites

Learn about the multiple sites feature and how it can be used at your workplace.

Updated over a week ago

Overview

This article explains the Multiple Sites feature on your Custr dashboard, which centralises visitor, staff, and contractor management across various sites. It allows you to monitor data, trends, and check-ins through one platform, enhancing security and providing better visibility into activity across all connected sites.


How to Switch Between Multiple Sites

To switch between multiple sites linked to your account on the dashboard, follow the steps below:

  1. Navigate to the Dashboard

  2. Hover over the icons on the left hand side to open the side menu

  3. Select your site name

  4. A list will drop down; select the required site


How to Connect Sites to one Account

To connect multiple sites, follow the steps below:

  1. Navigate to the Dashboard

  2. Click Directory and then Employees

  3. Create an employee or check if they already exist

  4. Open the side menu and click the site name in the top left corner and select the next site to add

  5. Click Directory and Employees again, create the matching employee, and add their details

  6. Toggle account access and click Save


Creating Multi-Site Employees

To allocate an employee to multiple sites, follow the steps below:

  1. Navigate to the Dashboard

  2. Click Directory and select Employees

  3. Select the employee you would like to copy over multiple sites

  4. Click Edit

  5. Select the sites from the Copy to additional sites dropdown

  6. Click Save


How to View Multiple Sites from Custr Companion App

To switch sites on the Custr Companion App, follow the steps below:

  1. Navigate to the Custr Companion App

  2. Click Viewing As: (company name)

  3. Select your location from the choices

  4. Click Confirm


How to Check in at Multiple Sites on Custr Companion App

To check in at different sites on the Companion App, follow the steps below:

  1. Navigate to the Companion App

  2. Tap the Check In button

  3. Confirm your current location and tap Check In again

  4. Tap Viewing As: (company name), select the next site, and tap Confirm

  5. Click Check In again, confirm your location, and click Check In


Important Information

  • Each site has a unique fire evacuation list accessible only on that site’s dashboard or iPad, ensuring no cross-site data and simplifying evacuation processes.

  • We offer a multi-site discount depending on the number of sites. Contact us via LiveChat, [email protected], or 01489 336390 for a quote.

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