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Residents

Learn more about the different ways to set up and maintain your residents directory.

Updated this week

Overview

This article will explain the 'Residents' directory section on the e-Reception Book dashboard and how to set up and maintain your residents list. Residents can be loaded into the system in several ways: manual entry and bulk import for CSV. plus Nourish Care Planning system through integration.

There are three benefits to loading a residents list:

  • Allows visitors to select their host as part of the check-in process.

  • Allow Residents to check in/out via the system for visitor records plus health and safety control.


How to Add Residents

There are several ways, including manual entry, bulk import from CSV and Nourish Care Planning system integration, to load residents in the system.

Single Entry

To create a resident in your directory, follow the steps below:

  1. On the dashboard, navigate to Directory > Residents

  2. Click +New Resident

  3. Enter the Resident's details

  4. Click Save.​

CSV Bulk Upload

To upload multiple residents in your directory, follow the steps below:

  1. On the dashboard, navigate to Directory > Residents

  2. Click + Import Residents

  3. Upload Template file (a template can be found on the import screen)

  4. Review the Residents' details

  5. Click Save.​

Integration

Residents can be uploaded to the system through a direct integration; please see the articles below for further information


How to Edit Residents

To edit a resident in your directory, follow the steps below:

  1. On the dashboard, navigate to Directory > Residents

  2. Select the Resident

  3. Click Edit

  4. Edit the details

  5. Click Save.​


How to Archive Residents

To archive a resident in your directory, follow the steps below:

  1. On the dashboard, navigate to Directory > Residents

  2. Select the Residents

  3. Click Archive

  4. Confirm

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