Overview
The Staff Offsite Working feature allows employees to indicate that they are working away from the site while still remaining visible within the system.
This is commonly used for:
External meetings
Remote working
Swimming trips
Resident appointments
Shopping trips
Hospital visits
Multi-site working
Temporary offsite visits during the working day
When a staff member is marked as offsite:
Their status changes to Offsite
They remain visible within the Staff list
They are excluded from on-site totals
Their status is visible within the Evacuation View
This helps organisations maintain:
Safeguarding visibility
Accurate staff movement records
Evacuation awareness
Lone worker visibility
Operational accountability
The feature is available on:
Professional Edition
Education Edition
Care Edition
Offsite vs Checked Out
It is important to understand the difference between an employee being marked as Offsite and being fully Checked Out.
Status | Meaning |
Offsite | Staff member is still working as part of the organisation but temporarily away from site |
Checked Out | Staff member has fully left for the day and is no longer active within the system |
Offsite staff:
Still appear in the Staff list
Still appear in the Evacuation View
Show an Offsite status
Are excluded from live on-site totals
How to Enable Staff Offsite Working
The Staff Offsite Working feature must first be enabled within your site settings.
To enable the feature:
Go to Configuration > Settings
Select Staff
Enable Enable Staff Offsite Working
Wait for the system to autosave
Once enabled, the permission can then be assigned to staff roles.
How to Enable Offsite Working for Staff Roles
Staff Offsite Working is controlled through Roles & Permissions.
To enable the permission for a role:
Go to Sites
Select Roles & Permissions
Select the required role
Enable Staff Offsite Working
Any user assigned to that role will then be able to use the Offsite Working feature.
How to Add Offsite Reasons
Offsite reasons allow staff to record why they are working away from site.
Common examples include:
Remote working
Swimming trip
Hospital appointment
Meeting
Home visit
Shopping trip
To add offsite reasons:
Go to Configuration > Settings
Select Staff
Select Offsite Reasons
Enter the reason
Click Add Reason
Using MIS Integration (Education Edition)
When students are added to a staff offsite checkout:
This does not create a student late/early record within the MIS
The offsite reason is linked to the staff member rather than the student
This feature is designed primarily for:
Safeguarding visibility
Group movement tracking
Operational awareness
rather than student attendance writeback.
Offsite reasons are created and managed directly within Custr.
How Staff Check Out as Offsite
Staff can mark themselves as offsite from:
The iPad
The dashboard
The Companion App (where access is enabled)
To check out as offsite from the iPad:
Select Staff
Enter your name, scan your QR code, or tap your RFID fob
Select I’m Working Offsite
Select an offsite reason
Choose whether you will be returning the same day
Add any accompanying students or residents if required
Click Continue
Once completed:
The staff member’s status will update to Offsite
Their dashboard record will display the Offsite status
They will remain visible within the Evacuation View
Returning Today — What This Means
When checking out as offsite, staff will be asked whether they are returning the same day.
Yes
This indicates the staff member plans to return later in the day.
Their record will show they are expected to return
Automatic end-of-day checkout will not apply
No
This indicates the staff member will not return that day.
The user will be automatically checked out using the normal automation settings configured for the site
Adding Students or Residents to Offsite Checkouts
Staff can optionally add students or residents when checking out as offsite.
This is commonly used when:
Teachers leave site with students
Residents attend appointments
Residents go shopping with staff
Students attend swimming trips or activities
This feature helps:
Speed up the checkout process
Keep related movements grouped together
Improve safeguarding visibility
If no students or residents exist within the system, this step will be skipped automatically
How to Return from Offsite
To return from offsite:
Select Staff
Enter your name, scan your QR code, or tap your RFID fob
Select I’m Returning from Offsite
Check any accompanying individuals back in if required
Once completed:
The staff member status will update to Checked In
The record will return to normal on-site visibility
Important Behaviour When Returning
If accompanying students or residents are not checked back in:
They will remain linked to the offsite record
The system will continue to assume they are still offsite
These individuals will automatically appear again during future offsite checkouts until they are checked back in.
How Offsite Staff Appear in Evacuation View
Offsite staff remain visible within the Evacuation View to maintain safeguarding and operational awareness.
Dashboard
Within the dashboard Evacuation View:
Staff remain visible within the Staff tab
Their status will show:
Offsite
or Offsite since…
iPad
Within the iPad evacuation view:
Offsite staff remain visible within the Staff tab
Their status column will display Offsite
Important Notes
Staff Offsite Working is designed primarily for same-day operational movement
Offsite staff remain visible in Evacuation View
Offsite staff are excluded from live on-site totals
Staff can return from offsite using any device linked to the same site
Automatic end-of-day checkout follows the normal Automation settings configured for the site
Staff must first return from Offsite before completing a normal check-out from the iPad