Overview
Global is designed for organisations that manage multiple Custr sites.
Instead of managing each location independently, Global provides a central dashboard where administrators can monitor activity, standardise settings and manage information across all of their sites.
Typical organisations using Global include:
Multi-academy trusts (MATs)
Care home groups
Corporate organisations
Multi-site businesses
Local authorities
Global reduces administration by allowing common settings, branding and employees to be managed once and shared across your organisation.
Who has access to Global?
Global is an optional organisation management feature within Custr that allows organisations to manage multiple sites from a central dashboard.
Having access to multiple sites does not automatically mean you have access to Global.
Global must be enabled by the Custr team and linked to your organisation before it becomes available.
If your organisation manages multiple sites but you cannot see the Global Dashboard, please contact Custr Support.
What can I do with Global?
Depending on your permissions, Global allows you to:
View activity across all sites from a single dashboard
Generate reports covering multiple sites
Manage employees who work across multiple locations
Review visitor feedback across your organisation
Standardise visitor questions, categories and documents
Apply settings and branding to multiple sites at once
Configure default settings for newly created sites
How does Global work?
Global sits above your individual Custr sites.
Each site continues to operate independently, while Global provides a central place to manage information that is shared across your organisation.
For example, you can:
Create one employee and allow them to access multiple sites.
Generate reports covering every site in your organisation.
Update your branding and apply it to multiple locations.
Create visitor questions that are used consistently across every site.
Global permissions
Global is available to users with Global access.
There are two types of Global users:
Global Overview
Global Overview users can access the Global Dashboard to view organisation-wide information and performance across all linked sites.
They cannot make changes to global settings or standardised content.
Global Admin
Global Admins have full access to Global and can manage settings, employees, reports, feedback and standardised content across all linked sites.
Global Admins must also be administrators on the individual sites they manage.
Working with individual sites
Having Global access does not replace your individual site access.
You can switch between Global View and any site you administer at any time using the site selector.
This allows you to manage organisation-wide settings while still accessing each site’s own dashboard and features when required.