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Labels

Learn how to create, customise, and assign labels for visitor check-ins in Custr.

Updated over a week ago

Overview

Labels are used to print visitor badges during the check-in process.

Before labels will print, you must:

  1. Enable label printing

  2. Have a label available (a default label is provided)

  3. Assign the label to a category

Once set up, the correct label will print automatically when a visitor checks in.


How Labels Work

To successfully print labels, follow this order:

1. Enable Label Printing

Label printing must be enabled on a visitor category.

2. Use or Create a Label

Custr includes a default label, so you can get started straight away.

You can:

  • Use the default label

  • Edit the default label

  • Create your own custom label


Creating a Label

  1. Go to Configuration → Labels

  2. Click the + icon

  3. Enter a label name

  4. Design your label using the toolbar

  5. Click Save


Editing a Label

  1. Go to Configuration → Labels

  2. Select the label

  3. Click Edit

  4. Make your changes

  5. Click Save


Designing Labels

You can customise labels to include:

  • Visitor name

  • Company

  • Host

  • Photos

  • QR codes

  • Logos

This allows you to match your organisation’s branding and requirements.


Using the Default Label

A default label is available in:

Configuration → Labels

This can be used as-is or edited to suit your needs


Assign a Label to a Category

To print a label during check-in, it must be assigned to a category.

  1. Go to Configuration → Categories

  2. Select the category

  3. Enable Label Printing on Check-In

  4. Select the label from the dropdown

  5. Click Save


Important Notes

  • A label will not print unless:

    • Label printing is enabled

    • A label is assigned to the category

  • A default label is always available

  • Ensure your printer is connected and configured correctly


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