Connecting Your Label Printer
Updated over a week ago

e-Reception Book allows you to print visitor badges, including your company logo, visitor name, and other contact details.

Before starting the below please make sure your printer is connected to the same WiFi as the iPad, you can find a user manual below for our supported printer.

e-Reception Book supports the following label printer:

  • Brother QL-820NWB (Bluetooth & IP printing) (User Manual)

    • with standard label size as 62mm x 100mm

Please follow the steps below to connect e-Reception Book and start using a label printer if you wish to use label printing.

1) Turn on Label Printing

To begin the setup process, start by enabling label printing on the e-Reception Book dashboard. Please follow the steps provided below:

2) Connect the Label Printer to the iPad


Bluetooth allows for wireless printing between an Apple device, such as iPhone, iPad, or Mac, to an enabled printer.

Please watch the video below to set up your Brother printer with e-Reception Book, via Bluetooth:

IP Address

If you would like to pair your label printer to the e-Reception Book through IP Address, please follow the steps provided below:

Once you have done the steps in the IP Address video, please continue with the following steps:

Once you have completed the steps above, you will see a white printer icon in the top left of your screen on the iPad (see image below). This shows that the printer is connected to your e-Reception Book and can now be used.

We recommend pairing your label printer through IP Address for a secure connection and to avoid signal loss between the label printer and iPad.

โ€‹3) Create or use the Default label

If you then go to Labels from here you can either create your own label and save it or keep the default label already created.

To access the default labels already created for you, please click 'Labels' on the left-hand sidebar of the e-Reception Book dashboard (see image below):

To create your own label, please follow the steps provided below:

4) Allocate Labels to Categories

Once you have created labels for your visitors to use when checking in, you have the option to allocate different labels to different categories. If you would like to do this, please follow the steps we have provided below:

Screenshot+2022-08-02+at+15.38.30.png (1034ร—486)

Additional Support

If you have any immediate questions, please use our Live Chat on the bottom right-hand side of the page.

Did this answer your question?