Overview
The Devices section in your Custr dashboard allows you to view and manage all devices connected to your system.
This includes iPads used for Check-In and any other connected devices.
From this page, you can:
View device status and information
Check app and system versions
Refresh or disconnect devices
Accessing the Devices Page
To view your devices:
Go to Configuration → Devices
You will see a list of all devices currently connected to your system.
Device Information Explained
Each device displays key information to help you monitor and manage it.
System Version
The version of iOS currently installed on the device.
Devices should be running the latest iOS version or up to two versions below.
App Version
The version of the Custr app installed on the device.
Keeping this up to date ensures access to the latest features and improvements.
IP Address
The device’s network identifier when connected to the internet.
This can be useful for troubleshooting connectivity issues.
Device Actions
Refresh
Refreshes the device to apply any recent changes made in the dashboard.
Use this if:
You’ve updated settings
Changes are not appearing on the device
Disconnect
Disconnects the device from your dashboard.
Use this if:
The device is no longer in use
You need to reconnect or replace the device
Important Notes
Devices must be connected to the internet to appear and update correctly
Ensure devices are running a supported iOS version
Keep your app version up to date for best performance