Overview
This article explains Custom Questions on the Custr dashboard, covering how to add, edit, and assign questions to categories. It also includes how to apply rules to your questions and how each question type appears on the Custr iPad app.
Different types of custom questions
When creating a custom question, you can choose from several types:
Numerical
Allows visitors to answer on a scale of 1-10.
Text
Visitors can type a custom response.
Dropdown
Visitors select an answer from a list.
Multiple Choice
Visitors select multiple options from a list.
How to create custom questions
To create a custom question, follow the steps below:
On your dashboard, navigate to Configuration > Questions
Click the + icon
Choose the question type
Enter the title, question, and placeholder
For dropdown and multiple-choice, enter each answer in the Choices box and click Add
Click Save
How to edit questions
To edit a custom question, follow the steps below:
On your dashboard, navigate to Configuration > Questions
Select the question you wish to edit
Click Edit in the top-right corner
Make your changes and click Save
How to add custom questions to categories
To add a custom question to a category, follow the steps below:
On your dashboard, navigate to Configuration > Categories
Select the category to assign a question to
Click the Questions tab
Click the orange pencil icon
Select the questions to assign
Click Save
Please Note: To delete a question from a category, click the red bin icon next to the question name.
How to add rules to custom questions
Rules trigger actions based on specific conditions. To add a rule to a custom question, follow the steps below:
On your dashboard, navigate to Configuration > Questions
Select the question to add a rule to
Click Edit in the top-right corner
Click Add Rule
Choose the rule (e.g., "if answer equals yes, notify staff")
Select who should be notified
Click Save
Please Note: Rules can only be added to Numerical, Multiple Choice, and Dropdown question types.
How to filter questions
To filter question types, follow the steps below:
On your dashboard, navigate to Configuration > Questions
Click the filter button next to the search bar
Choose the question type to filter by