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Couriers

Learn more about the different ways to set up and manage couriers.

Updated over a week ago

Overview

This article will explain the Couriers section of the Custr dashboard, which allows you to manage incoming deliveries by adding, deleting, importing, and editing courier details. This provides additional information when logging an incoming parcel for both reception staff and the staff member who is receiving the parcel.


How to add couriers to your account

There are two ways to add couriers to your account. This can be done via the dashboard, or through the Custr Companion app, both of which allow for faster logging of incoming deliveries and better security.

Dashboard

To add a courier via the dashboard, follow the steps below:

  1. On the dashboard, navigate to Configuration > Couriers

  2. Click Add Courier in the top right corner

  3. Enter the courier name

  4. Click Add
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Companion App

o add a courier via the Companion app, follow the steps below:

  1. On the Custr Companion App, navigate to Deliveries

  2. Once you have taken photos of the delivered parcel, click Notify

  3. Click Courier and scroll through the dropdown

  4. Click Create New Courier

  5. Enter the name of the courier you wish to add

  6. Click Create


How to edit couriers

To edit a courier's details via the dashboard, follow the steps below:

  1. On the dashboard, navigate to Configuration > Couriers

  2. Click Edit to the right of the courier name

  3. Make your changes

  4. Click Save


How to delete couriers

To delete a courier's details via the dashboard, follow the steps below:

  1. On the dashboard, navigate to Configuration > Couriers

  2. Click Delete to the right of the courier name



How to show couriers

To show the courier of the delivery when logging an incoming parcel, follow the steps below:

  1. On the dashboard, navigate to Configuration > Settings

  2. Click Features

  3. Tick the Show Couriers box

  4. To require the location of the delivery, tick the Courier Required box

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