Overview
This article will explain the Couriers section of the Custr dashboard, which allows you to manage incoming deliveries by adding, deleting, importing, and editing courier details. This provides additional information when logging an incoming parcel for both reception staff and the staff member who is receiving the parcel.
How to add Couriers to your Account
There are two ways to add couriers to your account. This can be done via the dashboard, or through the Custr Companion app, both of which allow for faster logging of incoming deliveries and better security.
Dashboard
To add a courier via the dashboard, follow the steps below:
On the dashboard, hover over the icons on the left to open the side menu
Select Deliveries
navigate to Configuration > Couriers
Click Add Courier in the top right corner
Enter the courier name
Click Add
Companion App
To add a courier via the Companion app, follow the steps below:
On the Custr Companion App, navigate to Deliveries
Once you have taken photos of the delivered parcel, click Notify
Click Courier and scroll through the dropdown
Click Create New Courier
Enter the name of the courier you wish to add
Click Create
How to Edit Couriers
To edit a courier's details via the dashboard, follow the steps below:
On the dashboard, hover over the icons on the left to open the side menu
Select Deliveries
navigate to Configuration > Couriers
Click Edit to the right of the courier name
Make your changes
Click Save
How to Delete Couriers
To delete a courier's details via the dashboard, follow the steps below:
On the dashboard, hover over the icons on the left to open the side menu
Select Deliveries
navigate to Configuration > Couriers
Click Delete to the right of the courier name
How to Show Couriers
To show the courier of the delivery when logging an incoming parcel, follow the steps below:
On the dashboard, hover over the icons on the left to open the side menu
Select Deliveries
Navigate to Configuration > Settings
Click Features
Tick the Show Couriers box
To require the location of the delivery, tick the Courier Required box
