Overview
Guided Access is an iPad feature that locks the device to a single app and controls which features are available.
This is commonly used with Custr Check-In to prevent visitors from exiting the app or accessing other areas of the device.
Once enabled, a passcode is required to exit the app.
How to Enable Guided Access
To enable Guided Access on your iPad:
Open Settings
Go to Accessibility
Scroll down and select Guided Access
Toggle Guided Access to On
(Optional) Set a passcode
Start Guided Access (Lock the App)
To lock your iPad to the Custr app:
Open the Custr Check-In app
Triple-click:
Home Button (older devices), or
Top Button (newer devices)
Tap Start
Your iPad is now locked to the Custr app.
How to Exit Guided Access
To exit Guided Access:
Triple-click the Home Button or Top Button
Enter your Guided Access passcode
Tap End
Important Notes
You will need the passcode to exit Guided Access
We recommend storing this passcode in a secure location
If the passcode is lost, the device may need to be factory reset
Guided Access helps ensure visitors cannot access other apps or settings