Overview
Late Arrival & Early Leave reasons allow you to control the options available when recording a student:
Arriving late
Leaving early
These reasons can be:
Linked to your MIS attendance codes
Customised to simplify the check-in process
Used to control how attendance data writes back to your MIS
This helps ensure accurate records while keeping the experience simple for staff and students.
Using MIS reasons vs custom reasons
If you are using MIS integration:
Reasons and attendance codes can be imported from your MIS
These will match your existing attendance setup
Alternatively, you can create custom reasons to:
Simplify the list of options
Group multiple codes under one reason
Control how and when codes are written back
How to create late arrival / early leaving reasons for your students
Instead of using reasons imported from your MIS, you can create your own custom reasons.
Custom reasons allow you to simplify the options available when recording a student arriving late or leaving early.
To create custom reasons and link them to attendance codes:
Go to Configuration → Settings
Select Students
Click Reasons / Writeback
Select Custom Reasons with Default MIS Code
Enter:
The custom reason
The attendance code
The reason type (late or early)
Click Add Reason
Can I set my reasons not to write back?
Yes, you can choose not to write back to your MIS.
This is useful if you want to record the event in Custr without changing the existing attendance mark in your MIS.
To set a reason to not write back:
Go to Configuration → Settings
Select Students
Click Reasons / Writeback
Enter your reason
Set the default code to Don’t Writeback
Select the reason type
Click Add Reason
How to create time-based codes
Time-based codes allow a single reason to write back different attendance codes depending on the time.
Example:
Late before 9:30am → Code A
Late after 9:30am → Code B
To create time-based codes:
Go to Configuration → Settings
Select Students
Click Reasons / Writeback
Enter your reason
Tick Time Based Code
Click Add Code
Select the attendance code and set the time
Click Confirm
How to add late arrival / early leave questions
You can add questions for students to answer when they arrive late or leave early.
This helps capture additional information such as:
Reason for lateness
Who the student is leaving with
Additional notes
Late arrival questions
To add or create a late arrival question:
Go to Configuration → Settings
Select Students
Click Late Arrival & Early Leave
Select Late Arrival Questions
Either:
Tick an existing question
Or click Create New
Click Add Selected
Early leave questions
To add or create an early leave question:
Go to Configuration → Settings
Select Students
Click Late Arrival & Early Leave
Select Early Leave Questions
Either:
Tick an existing question
Or click Create New
Click Add Selected
Important notes
A reason must always be selected when recording late or early
Custom reasons help simplify the check-in process
MIS integration is required for attendance writeback
Time-based codes allow more accurate attendance tracking
Questions can be tailored to your school’s requirements
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