Overview
The Student Late Arrival & Early Leave feature allows schools to record students who arrive after registration or need to leave site before the end of the school day.
It provides an accurate record of student movement throughout the day, helping reception teams, attendance staff and safeguarding leads maintain visibility of who is currently on or off site.
Late Arrivals and Early Leavers can be managed with or without an MIS Integration. Schools using a supported MIS can also write these attendance events back automatically.
Please note: This feature is designed to record Late Arrivals and Early Leavers only. It does not replace your school's normal registration process
Where Students Can Record Attendance
Late Arrivals and Early Leavers can be recorded using:
The Custr iPad Check-In app
The Custr Dashboard (by reception or administrative staff)
This feature is not available through the Companion App.
Schools can choose whether students complete the process themselves on the iPad or whether reception staff complete it on their behalf.
Finding a Student
How students are identified depends on whether your school uses MIS Integration.
Schools using MIS Integration
Students search for and select their name from the imported student directory.
Schools without MIS Integration
Students simply type their name to record their attendance.
Please note: QR codes and RFID are available for Sixth Form Students only and are not used for standard Late Arrival or Early Leave attendance.
How the Process Works
Once a student has been identified:
Select the student
Choose Late Arrival or Early Leave
Complete any additional questions (if configured)
Select the appropriate reason
The attendance event is recorded
Depending on your configuration, additional questions or document acknowledgements may also be displayed.
Typical Workflow
Late Arrival
Student searches for their name
↓
Selects Late Arrival
↓
Completes any additional questions
↓
Chooses a reason
↓
Attendance is recorded
↓
(Optional) Attendance is written back to the MIS
↓
Student is marked as On Site
Early Leave
Student searches for their name
↓
Selects Early Leave
↓
Completes any additional questions
↓
Chooses a reason
↓
Attendance is recorded
↓
(Optional) Attendance is written back to the MIS
↓
Student is shown as Off Site until they return or are automatically checked back in
Before & After School Sessions
If your school uses Before & After School sessions, these determine when those options appear on the iPad.
Outside of these configured session times, students can record Late Arrivals and Early Leavers.
If Before & After School sessions are not configured, the Late Arrival and Early Leave options remain available throughout the day.
Reasons & Additional Questions
Students are required to select a reason when recording a Late Arrival or Early Leave.
Schools can configure:
MIS-linked attendance reasons
Custom attendance reasons
Free-text reasons (where appropriate)
Different questions can be configured for:
Late Arrivals
Early Leavers
Alternatively, the same questions can be shared across both workflows.
Examples include:
Who the student is leaving with
Collection arrangements
Additional notes
Custom safeguarding questions
Attendance & Evacuation
Once attendance has been recorded:
Late Arrivals
The student is immediately marked as On Site
They appear within the Dashboard
They appear on the Evacuation View as a Late Arrival
Early Leavers
The student is marked as Off Site
They remain visible within the Evacuation View as an off-site student
They remain off site until they return and check back in, or until the automatic overnight check-in automation runs (if enabled)
This helps ensure evacuation records accurately reflect who is currently on site.
Using with MIS Integration
Schools using a supported MIS benefit from additional automation.
Custr can:
Import students from your MIS
Import attendance reasons
Write Late Arrivals and Early Leavers back to your MIS (where supported)
Attendance writeback is supported for Late Arrivals and Early Leavers only.
For more information, see How Custr Works with Your MIS.
Using Without MIS Integration
MIS Integration is not required to use this feature.
Without an MIS connection:
Students can type their name manually
Attendance is recorded within Custr
Students appear correctly within the Dashboard and Evacuation View
Attendance will not be written back to an MIS.
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Important Notes
This feature records Late Arrivals and Early Leavers only and does not replace your school’s normal registration process.
Students can complete the process themselves, or reception staff can record attendance on their behalf.
Standard students identify themselves by searching for their name. QR codes and RFID are available for Sixth Form Students only.
Different reasons and questions can be configured for Late Arrivals and Early Leavers.
Late Arrivals are immediately marked as On Site.
Early Leavers remain Off Site until they return or are automatically checked back in.
Only Late Arrivals and Early Leavers can be written back to supported MIS platforms.
MIS Integration is optional and is not required to use this feature.