How to add new questions?
If you would like to add a new question for your visitors' check-out process, follow the steps below:
On the dashboard, navigate to Configuration > Questions
Click + and Add the question information
Click Save
How to Allocate the Question to a Category?
To then allocate the question to a Category, follow the steps below:
Navigate to Configuration > Categories
Select the Category required then, Questions
Click the Pencil Icon
Select the required question
Toggle between Display on Check-In or Check-Out
Click Save in the top right corner
How to Set Rules for Check-Out Questions?
You can set up rules for check-out questions based on the answers visitors provide when checking out. For example, you can trigger a staff notification when a specific response is selected. See the example below for how this can be configured:
On the dashboard, navigate to Configuration > Questions
Click + and Add the question information
Enter the Choices visitors can provide
Click Add Rule
Enter the name of who will be notified if this option is selected
Click Save
Please note that this option is only available for custom questions, not default ones. To better understand how to add questions, please read the article here.
You must also be running the latest version of e-Reception Book to use this feature.