Getting Started for Admins
An introductory guide for admins to set up, manage, and oversee the system effectively.
20 articles
Set Up
Step-by-step instructions to help you configure and launch your system with ease.
Logging into your DashboardOnline tool for real-time monitoring and management of on-site user activity and features customisable options.
Adding EmployeesFind out how to add employees and activate their account access.
Roles & PermissionsLearn about how to set specific permissions for your employees and group them within a role
Companion AppThe mobile extension of your Custr experience! Whether you're an employee or an admin the Companion App keeps you connected and in control.
Directory
How to manage different groups within e-Reception Book
EmployeesLearn more about the different ways to set up and maintain your employee directory.
Pre-Approved VisitorsLearn more about the different ways to set up and maintain your pre-approved visitor directory.
Sixth Form StudentsLearn more about how to set up and use our Sixth Form feature
ResidentsLearn more about the different ways to set up and maintain your residents directory.
Custr Check-In
A step-by-step guide to help you successfully onboard and launch Custr Check-In.
How to Download the Custr iPad AppLearn how to download the latest version of the Custr iPad App from the Apple App Store
Connecting Your iPad to CustrLearn how to link the Custr App on the iPad with your Custr dashboard.
Enabling Guided AccessLearn about Guided Access and how to enable it
Connecting Your Label PrinterLearn about how to connect your Brother QL-820NWB printer
Integrations
Learn how to connect and manage third-party apps to enhance your system’s functionality.
Office 365 IntegrationLearn about how to integrate with Office 365
Management Information Systems (MIS)Learn about how to integrate with your MIS
AutumnaLearn about how to integrate with Autumna
Nourish CareLearn about how to integrate with Nourish
FAQs
Help with frequenly asked questions.
How can you view multiple sites from the dashboard?A guide on viewing multiple sites from the Custr dashboard
How do I Disable Guided Access?A guide on how to disable guided access
How to create a report?Reports allow you to export data from the system for a required period, plus the option to schedule on a required frequency.
LocationsLearn more about the different ways to set up and manage locations.