Custr

Learn about the Device Offline alert which can be sent to employees, and how to enable or disable this feature.

How to Disable Device Offline Alerts?

A guide on why your device may not be auto locking

Why is my Device not Auto-Locking?

A guide on why your device may be appearing offline.

Why is my Device Appearing Offline?

Learn why check-ins may not appear on your dashboard or why your iPad is not syncing, and how to resolve common connectivity issues.

Check-Ins Not Appearing or Device Not Syncing

Learn why your iPad may show a low battery warning even when plugged in and how to prevent battery drain on fixed check-in devices.

Why is my iPad showing Low Battery when plugged in?

Learn how to resolve issues with the Custr iPad app freezing, crashing, or losing connection.

Why is the Custr iPad App Freezing, Crashing, or Not Connecting?

Identify and resolve common device issues, including connectivity, performance, and configuration problems.

Device Troubleshooting 

Custr Dashboard

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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