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Custr Check-In

UK leading visitor management platform to replace paper sign-in books.

44 articles
Features

Comprehensive user guides for each major feature on the 4.0 dashboard.

CompaniesLearn about the option to enable, add and edit Companies on the Custr dashboard.
Contactless Check-In & QR Code PosterLearn about how to use contactless check-in.
Dashboard Check-inLearn about how to use the Check-in feature on the Custr dashboard.
DocumentsLearn about the different ways to add, create and edit documents.
Evacuation FeatureThis feature allows you to view a real-time list of people on site. It is vital in an emergency situation, such as a fire drill.
Global DashboardLearn about Custr's global dashboard and how it can be used across multiple sites.
Home PageLearn more about the home page and its different features.
Multiple SitesLearn about the multiple sites feature and how it can be used at your workplace.
RFIDEnables quick and contactless check-in/out using RFID cards or fobs, improving convenience, accuracy, and site security.
StatisticsLearn about how to use the Statistics feature in Custr.
Staff AttendanceLearn how to view and download staff attendance information.
Staff OffsiteLearn more about the staff offsite feature.
Staff RotaLearn about how to add, delete and edit shifts in the Staff Rota.
Staff QR CodesLearn about how to utilise the Staff QR codes feature.
Personal Emergency Evacuation Plans (PEEPs)Learn how to manage emergency evacuation plans and assign risk levels to care residents.
Visitor FeedbackLearn more about the different types of visitor feedback questions and how to create them.
HistoryLearn about how to view and export Visitor History.
Visitor InvitesLearn how to create and edit visitor invites.
Visitor & Staff Photo CaptureLearn about how to enable and use Visitor & Staff Photo Capture.
Frequently Asked Questions

How can Visitors and/or Staff be Automatically Checked out?The auto check-out feature allows you to check out visitors and/or staff at the end of a day by set time or after a specified duration.
How to add Employees to my Account?a guide on how to add employees to your Custr dashboard.
How to Search and Export Visitor/Employee History?Learn how to search and export your visitor and employee history.
How do I add or Remove Resident Check-in on the iPad?A guide on removing Resident check-in on your Custr iPad app.
How do I add or Remove Student Check-in Feature on the iPad?A guide on removing Student check-in on your Custr iPad.
How to Enable Two-Factor Authentication for an Employee?A guide on enabling Two-Factor Authentication.
How to add a Device to my Dashboard?A guide on adding a device to your Custr Dashboard.
How do I Check if a new Employee/Student has Imported from my MIS?A guide on how to check if a new employee/student has imported from your MIS.
Can Employees just have Companion Access and not Dashboard?A guide on how to disable dashboard access.
Why is my Device Appearing Offline?A guide on why your device may be appearing offline.
Why do I not see the same Dashboard Settings as my Colleague?A guide on why your Custr Dashboard may look different to your colleagues.
Why are my Late/Early Students not Writing Back?A guide on why your late/early students may not be writing back.
How do I Delete and Reimport Students Through my MIS?A guide on how to delete and reimport MIS students.
How do I Reset my Password?A guide on how to reset your password.
How do you set Visitor Questions to be Asked on Check-out?A guide on how to ask visitor questions on check-out.
I Have Updated my Email Text, but it’s Still Sending the old Emails. Why?A guide on why your old emails may still be sending.
How to Disable No Match Alerts?Learn about the No Match alert which can be sent to employees, and how to enable or disable this feature.
How to Disable Device Offline Alerts?Learn about the Device Offline alert which can be sent to employees, and how to enable or disable this feature.