Custr Check-In
UK leading visitor management platform to replace paper sign-in books.
39 articles
Configuration
Set up and customise your check-in system, including categories, questions, notifications, and branding.
- BrandingLearn how to customise the appearance and wording of your Custr check-in system to match your organisation.
- Visitor CategoriesLearn how to create and manage visitor categories to customise the check-in experience in Custr.
- Custom QuestionsLearn how to create and manage custom questions to tailor your check-in process in Custr.
- Email Notifications in CustrLearn about the different types of email notifications sent in Custr and when they are triggered.
- Automatic Check-Out & Check-InLearn how to automatically check out visitors, staff, students, and residents, and how to reset offsite records for the next day.
- LabelsLearn how to create, customise, and assign labels for visitor check-ins in Custr.
- Visitor FeedbackLearn how to collect, manage, and review visitor feedback in Custr.
Check-In Methods & Tools
Learn how visitors, staff, students and residents can check in and out using Custr, including invitations, contactless sign-in, QR codes and dashboard tools.
- Visitor Check-In & Check-OutLearn how visitor check-in and check-out works within the Custr platform.
- Visitor InvitesLearn how to create, manage and send Visitor Invites within Custr.
- Express Check-InAllow invited and pre-approved visitors to complete questions, documents, signatures, and safeguarding requirements before arriving on site.
- Contactless Check-InAllow visitors and employees to check in and out using their own mobile device and site QR codes.
- Staff QR CodesAllow employees to check in and out quickly using their own unique QR code.
- Checking People In & Out from the DashboardCheck visitors, staff, students, sixth form students, and residents in or out directly from the Custr dashboard.
- Visitor & Staff Photo CaptureCapture visitor and staff photos during check-in and check-out to improve identification, safeguarding, and evacuation visibility.
- Understanding QR Codes & TroubleshootingLearn how QR codes work in Custr, understand the different QR code types available, and resolve common scanning issues.
Staff Management
Manage staff attendance, offsite activity, and scheduling within your organisation.
- Staff Check-In & Check-OutLearn how staff can check in and out using Custr, including attendance tracking, photo capture and custom questions.
- Staff OffsiteAllow staff to mark themselves as working offsite while maintaining visibility, safeguarding, and evacuation awareness across the Custr platform.
- Staff Scheduling & AbsencesLearn how to create schedules, manage absences, and monitor expected staff attendance within Custr.
- Staff Attendance ReportingLearn how to view, monitor, and export staff attendance information within Custr.
Dashboard & Insights
View real-time activity, monitor on-site presence, and access reports and historical data.
- Multiple SitesLearn how to access, manage, and switch between multiple linked sites within Custr.
- Statistics DashboardLearn how to create, manage, and customise dashboard statistics within Custr.
- Reports & Scheduled ReportsLearn how to create, customise, run, and schedule reports within Custr.
- HistoryLearn how to search, filter, review, export, and manage historical check-in activity within Custr.
Core Features / Safety
Access key system features designed to support safety, compliance, and on-site management.
- Documents & Digital SignaturesLearn how to create, manage and assign visitor documents, collect digital signatures and view signed agreements.
- Evacuation List & PermissionsLearn how to access the evacuation list, manage permissions, and use evacuation mode across the dashboard, iPad, and Companion App.
Directories
Manage and maintain records for employees, visitors, students, and residents used across the system.
- Pre-Approved VisitorsLearn how to create, manage and use Pre-Approved Visitors within Custr.
- EmployeesLearn how to manage employee records, account access, QR codes, notifications, RFID tags, and attendance within the Custr Employee Directory.
- CompaniesLearn how to enable and manage multiple companies within a single Custr site.
Residents
Track resident movement on and off-site and manage care-specific features such as evacuation support.
- ResidentsLearn how to add, edit, and manage residents within Custr, including visitor hosting, evacuation tracking, notifications, and resident records.
- Resident Check-In & Check-OutLearn how resident check-in and check-out works within Custr and how to accurately track resident movements on and off site.
- Personal Emergency Evacuation Plans (PEEPs)Learn how to create, manage, and view Personal Emergency Evacuation Plans (PEEPs) for residents within Custr.
Education & MIS
Access education-specific features and integrate with your MIS to streamline data and attendance tracking.